All Systems Operational
Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.83 % uptime
Today
Privileged Access Service / Cloud Suite ? Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud ? Operational
90 days ago
99.94 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.89 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
99.96 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.89 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
SEA Operational
90 days ago
99.97 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.89 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.97 % uptime
Today
Platform Operational
90 days ago
99.97 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.87 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
99.98 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Secret Server Cloud Operational
90 days ago
99.89 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Privilege Manager Cloud Operational
90 days ago
100.0 % uptime
Today
Privileged Behavior Analytics Operational
90 days ago
100.0 % uptime
Today
Account Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
DevOps Secrets Vault Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Privileged Access Service / Cloud Suite Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Delinea Platform Scheduled Maintenance May 17, 2024 03:00-04:00 EDT
We would like to inform you of scheduled maintenance that will be taking place on our service(s) listed below.

Purpose: This maintenance affects the compute instances for Identity databases. Please note that this maintenance will result in an estimate maximum downtime of 1 hour.

Expected Impact: During this maintenance period, users may be unable to log in to the Platform or may experience sporadic login errors until the maintenance is successfully completed.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com.

Thank you for your patience and understanding as we work to enhance our services.
Posted on May 01, 2024 - 13:53 EDT
Delinea Cloud Suite 23.1 Maintenance May 18, 2024 04:30-14:00 EDT
Delinea will be installing security patches on all Cloud Suite pods on Saturday, May 18th from 4:30 am to 2:00 pm EDT. No downtime is expected but inadvertently may occur is there are any issues. The only inconvenience customers should see is that SSH and RDP connections may reset during this timeframe.

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Posted on May 09, 2024 - 11:16 EDT
Past Incidents
May 10, 2024

No incidents reported today.

May 9, 2024

No incidents reported.

May 8, 2024
Unable to access some Delinea services in the Australia region
Resolved - This issue has been resolved by our upstream provider
May 8, 23:16 EDT
Monitoring - The issue with our upstream provider's Australia POP appears to be mitigated. We are continuing to monitor and will be working with our provider to determine a root cause.
May 8, 21:41 EDT
Identified - We've identified an issue with our upstream provider's Melbourne Australia POP which is resulting in access issues for some users in the Australia region. We will update this incident as soon as we have more information.
May 8, 21:26 EDT
SSC UK - Service Bus Degradation
Resolved - The service bus issue has been resolved by Azure and all services are operating normally.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
May 8, 11:18 EDT
Identified - We are currently monitoring a service degradation for Azure Service Bus in the UK.

Currently we are not seeing any issues affecting customers but will post updates as events warrant.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.
May 8, 10:55 EDT
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024
Secret Server Cloud Patch - All Regions
Completed - The scheduled maintenance has been completed.
May 3, 17:57 EDT
Scheduled - Maintenance Details:
Purpose: Secret Server Cloud will be undergoing maintenance.

Expected Impact:
This update improves the security of the SOAP and REST issued tokens. Previously issued tokens are no longer valid following the update. This may impact 3rd party integrations, custom scripts running in customer environments, Connection Manager, the Mobile applications, and the Web Password Filler.
Credentials remain valid and can be used to get a new, valid token through logging in again. Platform tokens will remain valid, as will issued cookies. No site downtime is anticipated.

A new optional Engine version of 8.4.31.0 will be released. This new version addresses the token refresh handling condition which caused last week's forced Engine restart. We recommend that all customers on version 8.4.30.0 of the Engine upgrade to 8.4.31.0.

Engines which remained on version 8.4.30.0 have been restarted to allow them to reestablish a connection to the Azure Service Bus.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com.
May 3, 10:33 EDT
Delinea Platform Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 11:27 EDT
Scheduled - We would like to inform you of scheduled maintenance that will be taking place on our service(s) listed below.

Purpose: This maintenance affects the compute instances for Identity databases. Please note that this maintenance will result in an estimate maximum downtime of 2 hours.

Expected Impact: During this maintenance period, users may be unable to log in to the Platform or may experience sporadic login errors until the maintenance is successfully completed.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com.

Thank you for your patience and understanding as we work to enhance our services.
May 1, 13:52 EDT
Distributed Engine 8.4.30 Restart
Completed - The scheduled maintenance has been completed.
May 3, 11:27 EDT
Scheduled - Distributed Engine version 8.4.30 introduced a token refresh handling condition where connectivity to the Azure Service Bus would fail after 7 days. In order to prevent this failure from occurring over the weekend, all Distributed Engines on version 8.4.30 will be restarted sometime between 5 PM and 6 PM ET today.

Distributed Engine restarts will disrupt persistent connections utilizing SSH and RDP proxying. Once the Distributed Engine has restarted the connections can be re-established. Restarting typically completes within a few seconds.

The team is working on a fix for the token refresh condition, and a new Distributed Engine version will be made available as soon as possible.
Apr 26, 14:33 EDT
May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024
Delinea Cloud Suite 23.1 Maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 14:00 EDT
Update - The Delinea maintenance originally scheduled for April 27th has been re-scheduled and will now be performed on Cloud Suite FedPod0 on Saturday, May 11th from 2:00 pm to 6:00 pm EDT. Some brief downtime can be expected.

In order to prepare for this maintenance, please visit the following document to ensure the necessary IP addresses are whitelisted in your network:
https://docs.delinea.com/online-help/cloud-suite/connectors/connector-outbound-network-firewall.htm#Tenants

There are 2 additional IP addresses that should be whitelisted for your Admin Portal but only if you are blocking websites that aren't whitelisted. These 2 IP addresses are:
18.216.13.23
18.216.13.25

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
Apr 26, 17:33 EDT
Scheduled - The Delinea maintenance originally scheduled for April 27th has been re-scheduled and will now be performed on Cloud Suite FedPod0 on Saturday, May 11th from 2:00 pm to 6:00 pm EDT. Some brief downtime can be expected.

In order to prepare for this maintenance, please visit the following document to ensure the necessary IP addresses are whitelisted in your network:
https://docs.delinea.com/online-help/cloud-suite/connectors/connector-outbound-network-firewall.htm#Tenants

There are 2 additional IP addresses that should be whitelisted for your Admin Portal but only if you are blocking websites that aren't whitelisted. These 2 IP addresses are:
18.216.13.23
18.216.13.25

Thank you for your patience while this maintenance is performed. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
May 11, 11:00 EDT
Apr 26, 2024

No incidents reported.

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